Call Center Customer Service Representative Community, Social Services & Nonprofit - Puyallup, WA at Geebo

Call Center Customer Service Representative

Taylor Heating & AC Taylor Heating & AC Puyallup, WA Puyallup, WA Full-time Full-time $20 - $24 an hour $20 - $24 an hour 14 hours ago 14 hours ago 14 hours ago BASE PAY
COMMISSIONS Our CSR's have the opportunity to earn commission without cold-calling! Shift is M-F, 8am-5pm, ON-LOCATION in Puyallup, WA Why join THIS Team? Generous pay - $20-24/hr
bonus pot'l on outbound calls Employer-Paid Medical & Dental premiums (family coverage extra) Prescription, Disability & Term Life Insurance Coverage and HSA options 401(k)
4% match On-going training & career growth opportunities Paid Holidays & PTO Employee Referral Bonus Employee Discounts Company-Sponsored Employee Assistance Program At Taylor, you will be treated with respect, have full team support, and all the opportunity to earn what YOU deserve.
Responsibilities Answer, direct, support, and resolve incoming calls Make OUTBOUND calls to customers (not cold calls) Schedule, review, and confirm appointments for service, repair, plumbing, sales, etc.
Track customer interactions and transactions using organized, effective, and concise documentation within the customer database Schedule and dispatch field team members to qualified jobs In addition to the competitive compensation, we believe in employee education, and every single employee at Taylor Heating and AC receives the training they need to excel when it comes to serving our customers.
Qualifications Ability to perform work on-site.
This is not a remote position 1-2 years of CALL CENTER experience Telecommunications experience/phone skills High proficiency in typing skills and attention to detail Ability to multitask in a high-volume, fast-paced work environment Ability to navigate multiple applications and systems while on the phone with customers, and complete all required data entry prior to finishing the call High School Diploma or Equivalent Required Joining our team comes with perks to support you in your personal and professional journey.
We're committed to teamwork, community, and learning and development.
Our ultimate goal is that you are given the tools and resources to ignite your potential in a rewarding and challenging career.
If this sounds like something you would like to join for a long-term career move, apply today! We are an Equal Employment Opportunity Employer Job Type:
Full-time Pay:
$20.
00 - $24.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Experience level:
2 years Shift:
Day shift Morning shift Weekly day range:
Monday to Friday Work setting:
Call center In-person Office Ability to commute/relocate:
Puyallup, WA 98375:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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