District Manager
Position SummaryThe District Manager (DM) oversees the day-to-day operations and other company initiatives within multi-unit AutoZone stores.
The DM hires, trains, and retains high performing AutoZoners and ensures optimum productivity, in a safe environment.
The DM monitor's sales, cash flow, inventory controls, expense control, shrink, and ensures and maintains compliance with company policies and expectations.
Position Responsibilities o Leads and support a district culture focused on customer satisfaction, sales growth and retention o Attracts, recruits, hires, trains and develops high caliber store personnel o Assures fair and equal employment opportunities for AutoZoners and applicants o Accountable for the performance of stores in assigned market o Evaluates store operations and develops tactical plans to improve store manager's overall performance o Develops an annual business plan for the district with individual goals for each store focused on building customer base, revenue and controlling expenses o Monitors sales, cash flow, inventory, and security controls o Routinely and frequently visits stores and commercial accounts o Ensures Store Manager and Commercial Sales Manager/Specialist visits commercial accounts using the Commercial Sales Call Planner o Drive sales performance, maximize gross profit margins, monitor P&L, and ensure proper inventory levels o Helps managers develop coaching and training plans for the store staff to provide WOW! Customer Service, enhance productivity, and market products to enhance sales and profits.
o Ensures Store Managers staff and schedule store personnel to meet customer needs, including diversity and bilingual o Evaluates and coaches managers on period Professional Selling and Culture Topics while visiting each store o Teaches managers to utilize the Individual Sales Performance and the WITTDTJR Scoreboard to increase sales o Reinforces and evaluates the period sales plans during store visits o Ensures all managers understand and uphold AutoZone's company policies, accident and loss prevention procedures o Ensures Store Manager is achieving or exceeding sales targets o Follows up on WITTDTJR meetings and action items o Provides performance counseling and distributes AutoZoner Action Reviews, when necessary o Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment o Ensures managers provide and maintain a safe working environment and AutoZoners practice safe behaviors; including PPE (Personal Protective Equipment) o Adheres to and ensures AutoZoners follow AutoZone's dress code standards o Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shiftsPosition Requirements o High School diploma or equivalent o ASE Certified preferred o Demonstrates high level of integrity o Ability to drive customer service Recommended Skills Business Requirements Cash Management Customer Demand Planning Customer Satisfaction Customer Service Loss Prevention Estimated Salary: $20 to $28 per hour based on qualifications.
The DM hires, trains, and retains high performing AutoZoners and ensures optimum productivity, in a safe environment.
The DM monitor's sales, cash flow, inventory controls, expense control, shrink, and ensures and maintains compliance with company policies and expectations.
Position Responsibilities o Leads and support a district culture focused on customer satisfaction, sales growth and retention o Attracts, recruits, hires, trains and develops high caliber store personnel o Assures fair and equal employment opportunities for AutoZoners and applicants o Accountable for the performance of stores in assigned market o Evaluates store operations and develops tactical plans to improve store manager's overall performance o Develops an annual business plan for the district with individual goals for each store focused on building customer base, revenue and controlling expenses o Monitors sales, cash flow, inventory, and security controls o Routinely and frequently visits stores and commercial accounts o Ensures Store Manager and Commercial Sales Manager/Specialist visits commercial accounts using the Commercial Sales Call Planner o Drive sales performance, maximize gross profit margins, monitor P&L, and ensure proper inventory levels o Helps managers develop coaching and training plans for the store staff to provide WOW! Customer Service, enhance productivity, and market products to enhance sales and profits.
o Ensures Store Managers staff and schedule store personnel to meet customer needs, including diversity and bilingual o Evaluates and coaches managers on period Professional Selling and Culture Topics while visiting each store o Teaches managers to utilize the Individual Sales Performance and the WITTDTJR Scoreboard to increase sales o Reinforces and evaluates the period sales plans during store visits o Ensures all managers understand and uphold AutoZone's company policies, accident and loss prevention procedures o Ensures Store Manager is achieving or exceeding sales targets o Follows up on WITTDTJR meetings and action items o Provides performance counseling and distributes AutoZoner Action Reviews, when necessary o Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment o Ensures managers provide and maintain a safe working environment and AutoZoners practice safe behaviors; including PPE (Personal Protective Equipment) o Adheres to and ensures AutoZoners follow AutoZone's dress code standards o Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shiftsPosition Requirements o High School diploma or equivalent o ASE Certified preferred o Demonstrates high level of integrity o Ability to drive customer service Recommended Skills Business Requirements Cash Management Customer Demand Planning Customer Satisfaction Customer Service Loss Prevention Estimated Salary: $20 to $28 per hour based on qualifications.
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